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King Price Insurance trophy representing top insurer award in South Africa 2021

King Price named top insurer… Again!

Have you heard the news? Of course you have, and it’s down to you that we have something new to brag about. King Price has been crowned the top insurer by South African consumers in the 2021 South African Insurance Sentiment Index, conducted by PwC SA in collaboration with BrandsEye. We scored 44.3% net sentiment, the highest of 15 insurers measured, and one of only 5 to earn a positive score. That crown belongs to every client who took a moment to share their experience online.

Key takeaways

  • King Price scored 44.3% net sentiment, the highest of 15 insurers in the 2021 SA Insurance Sentiment Index.
  • Only 5 of the 15 insurers measured achieved a positive net sentiment score.
  • The index tracked over 450,000 consumer social media posts between April 2020 and March 2021.
  • King Price's world-first decreasing premium model has saved clients over R200 million over 9 years.
  • King Price covers personal and commercial risks, not just cars.

What the 2021 SA Insurance Sentiment Index measured

Net sentiment tracks all opinions expressed about a brand or product on social media. It’s calculated by subtracting the percentage of negative online mentions from the percentage of positive ones. A positive score means more people are saying good things than bad, and our 44.3% is the highest that any insurer achieved in this study.

Net sentiment
A measure of brand perception calculated by subtracting the percentage of negative online mentions from the percentage of positive online mentions. A positive score indicates more favourable than unfavourable public opinion.
Original research

2021 South African Insurance Sentiment Index

King Price achieved the highest net sentiment score of 44.3% among 15 insurers measured, and was one of only 5 insurers to record a positive net sentiment.

Method: Analysis of consumer social media posts mentioning South African insurers, tracked and categorised by BrandsEye using a combination of machine learning and human verification.n = 450,000+ social media postsPwC SA and BrandsEye
King Price scored 44.3% net sentiment, the highest of 15 insurers measured in the 2021 SA Insurance Sentiment Index.
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Why this award is different from the rest

King Price is no stranger to awards. But this one hits differently. Every other accolade comes from a panel of judges or an industry body. This one came from you, South African consumers, speaking freely on social media, with no survey prompts and no incentives. Over 450,000 posts, tracked over a full year, and the verdict was clear.

It just confirms that as a proudly South African insurance company, we're noticeably making good on our commitment to deliver super cheap insurance and strangely simple service.
King Price Insurance, Official company statement at King Price Insurance

The world-first feature that keeps saving our clients money

One of the reasons South African consumers keep talking about King Price is our decreasing premium model, a world first, and still the only one of its kind. As your car depreciates in value, your monthly premium decreases to match. It’s the only fair and logical way to do car insurance, and it’s saved our clients over R200 million over the last 9 years.

Decreasing premium
A car insurance pricing model where your monthly premium reduces automatically as your car’s market value depreciates over time, so you never overpay for cover relative to what your car is actually worth.
King Price's decreasing premium model has saved clients over R200 million over 9 years.
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More than just car insurance

King Price is best known for brilliant, affordable car insurance, but the kingdom covers far more than vehicles. Personal risks, commercial risks: if you own it, we’ll cover it. Comprehensively, cleverly, and sensibly.

What King Price covers
Cover categoryExamplesWho it's for
Car insuranceYour car, third party liability, theft, hail, fireAnyone who owns or finances a vehicle
Home contents insuranceFurniture, appliances, valuables inside your homeHomeowners and tenants
Buildings insuranceThe physical structure of your homeHomeowners and landlords
Commercial insuranceBusiness vehicles, assets, liabilityBusiness owners and entrepreneurs

A full look at King Price’s recent awards

This isn’t the first time the kingdom has been recognised. Here’s a look at some of the awards we’ve picked up of late:

  • The Star Readers’ Choice Awards 2020: Best Car Insurance Company (runner-up)
  • The Star Readers’ Choice Awards 2020: Best Short Term Insurance Company (runner-up)
  • Readers’ Choice Best of the Best in Pretoria 2020: Car Insurance Company (runner-up)
  • Readers’ Choice Best of the Best in Pretoria 2020: Best Short Term Insurance Company (runner-up)
  • 2021 SA Insurance Sentiment Index: Highest net sentiment score of all 15 insurers measured (winner)
King Price was a runner-up in multiple categories at The Star Readers' Choice Awards 2020 and the Readers' Choice Best of the Best in Pretoria 2020.
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How to get a King Price quote

Ready to join the kingdom? Getting a quote takes less than three minutes. Here’s how:

Frequently asked questions

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The throne is yours to claim. Get a King Price quote today and find out why South African consumers keep putting us at the top of the table.

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    The king

    The king is the official storyteller of the King Price kingdom, sharing smart tips, expert insights, and practical advice about car insurance. From explaining tricky insurance terms to helping South Africans save on their premiums, his mission is to make insurance easy to understand and even easier to use. With support from a royal council of actuaries, analysts, and insurance specialists, every article is written to help drivers stay informed and protected on the road.

    Psst… This blog provides general info only and doesn’t count as financial or product advice from King Price or our legal and compliance experts. Remember, all our premiums are risk-profile-dependent, and T’s and C’s apply. Our most up-to-date KPPD (policy wording) can always be found here. 

    Our website T’s and C’s can be found here. 

    King Price Insurance Company Ltd is a licensed non-life insurer and registered financial services provider. (Reg no. 2009/012496/06 | FSP no. 43862)