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Keeping cosy and safe: A winter guide from King Price

Every winter, South African homes face a double threat: biting cold and the very real risk of fire. With loadshedding pushing millions of households towards gas heaters, paraffin heaters, and open fires, the danger is higher than many people realise. Home heating is one of the leading causes of house fires in South Africa, and a single oversight can turn a cosy evening into a catastrophe. King Price’s client experience partner, Wynand van Vuuren, shares five practical tips to keep your home warm, your family safe, and your insurance cover doing its job.

Key takeaways

  • Home heating, not power surges, is the leading fire risk in South African homes during winter.
  • Sealing your home properly reduces the need for high-heat appliances and lowers fire risk.
  • Every heating appliance needs at least 1 metre of clearance from flammable materials.
  • Generators must be professionally installed outdoors, carbon monoxide from indoor generators is fatal.
  • Your home insurance should cover the full rebuild value of your property and the replacement value of your contents.

Why winter fires are a bigger risk than you think

Ask most South Africans what causes home fires in winter and they’ll say loadshedding and power surges. The data tells a different story. Power surges account for only 8.2% of King Price’s fire claims over a four-year period. Home heating, on the other hand, is consistently one of the top causes, because gas heaters, paraffin heaters, and open fires are used in close proximity to curtains, furniture, and bedding, often in rooms with poor ventilation.

Power surges account for only 8.2% of King Price fire claims between October 2019 and March 2023. Home heating is a leading cause.
King Price Insurance internal claims data, King Price Insurance

The good news is that most winter fires are preventable. The five tips below address the most common risk points, from how you warm your rooms to how your home is insured.

5 tips for keeping warm and safe in winter

1. Retain heat at home first

Before you switch on any heater, do everything you can to keep the warmth already in your home from escaping. This simple step reduces how hard your heating appliances need to work, which directly lowers fire risk.

  • Close all curtains as soon as the sun goes down.
  • Shut windows tightly and check for draughts around frames.
  • Close doors to rooms that are not in use.
  • Roll up a towel and place it along the bottom of doors to seal gaps.

A well-sealed room stays warm far longer, which means you can use a heater on a lower setting for a shorter time. Lower heat output means lower risk.

2. Inspect your heat sources before you use them

All heating equipment poses a risk if it has not been properly maintained or if it is used carelessly. Before the cold sets in, check every heater in your home.

  • Check that your gas heater’s pipes and connections are secure and free of cracks.
  • Keep all heaters at least 1 metre away from anything that can burn: curtains, bedding, clothing, furniture.
  • Use only one heat-producing appliance per wall socket.
  • Plug power cables directly into wall sockets, never into extension cords.
  • Never leave a heater running in a room where no one is present, especially overnight.
Certificate of compliance
A document issued by a registered electrician confirming that an electrical installation meets the requirements of the Occupational Health and Safety Act. It is legally required after any new electrical installation in South Africa.

3. Manage your lights, plugs, and power surges

Loadshedding creates two distinct fire risks: candles used for lighting, and power surges when electricity is restored. Both are manageable with a little preparation.

  • Avoid candles entirely where possible. Use LED torches, battery-powered lanterns, or rechargeable bulbs instead.
  • If you must use candles, place them in a stable holder on a hard, non-flammable surface and never leave them unattended.
  • Install surge protection at all plug points. When power is restored after loadshedding, the surge can damage or ignite appliances that are still plugged in.
  • Unplug sensitive appliances during a loadshedding window and plug them back in once power has been stable for a few minutes.

4. Install and use your generator safely

Generators have become a fixture in South African homes, but they are also one of the most dangerous appliances a household can own if used incorrectly. Carbon monoxide poisoning from generators running indoors claims lives every year in South Africa.

Don't just purchase a generator from your local hardware store and plug an extension cord into a wall socket. That's back-feeding and it's risky. All generators and alternative power sources must be professionally installed by an electrician to avoid potential fires and appliance damage.
Wynand van Vuuren, Client Experience Partner at King Price Insurance
  • Never operate a generator indoors, in a garage, or in a shed, even with doors and windows open.
  • Carbon monoxide is colourless and odourless. By the time you feel unwell, it may be too late.
  • Back-feeding (plugging a generator into a wall socket via an extension cord) is illegal and can electrocute utility workers on the street.
  • Always have a generator, inverter, or solar system professionally installed by a registered electrician.
  • Insist on a certificate of compliance once the installation is complete.
Carbon monoxide poisoning from generators used indoors or in garages claims lives in South Africa every year.
South African Weather Service and emergency services reports, South African Weather Service

5. Review your home insurance cover before winter hits

The best safety measures in the world cannot guarantee that nothing will ever go wrong. That’s why your home insurance cover needs to be in the right shape before winter, not after a claim.

  • Insure your home contents for their current replacement value, not what you originally paid for them. Prices have risen significantly and being under-insured means you’ll pay the shortfall yourself.
  • Insure your buildings for the full cost to rebuild from the ground up, including all fixed fittings. This is rarely the same as the market value of your home.
  • Use a home contents inventory to list and value your possessions correctly. King Price has a handy home contents inventory form to help.
Under-insurance
When the sum insured on a policy is less than the actual replacement or rebuild value of the insured item. In a claim, the insurer may only pay out in proportion to the level of cover held, leaving the policyholder to cover the shortfall.
Home contents should be insured for current replacement value, not original purchase price, to avoid under-insurance at claim stage.
King Price Insurance, King Price Insurance

How home insurance protects you when things go wrong

King Price offers two separate but complementary covers for your home: buildings insurance and home contents insurance. Here’s how they compare.

Cover typeWhat it protectsExamples of what's covered
Buildings insuranceThe physical structure of your homeWalls, roof, floors, fixed fittings, built-in cupboards, plumbing
Home contents insuranceEverything inside your home that isn't fixedFurniture, appliances, clothing, electronics, jewellery
Both combinedFull protection for your home and everything in itFire, storm, theft, accidental damage (subject to policy terms)
Buildings insurance vs home contents insurance

You can read more about buildings insurance and home contents insurance on the King Price website. If you’re not sure whether your current cover is sufficient, a quick review before winter is well worth the effort.

How to get a King Price home insurance quote

How to get a King Price home insurance quote

Get a commitment-free quote for buildings or home contents insurance in a few minutes.

Time: 5 min
  1. Visit the quote tool

    Go to insurance.kingprice.co.za and select home insurance or buildings insurance.

  2. Enter your property details

    Fill in the relevant details about your home, including its size, construction type, and location.

  3. Select your cover

    Choose the level of cover that matches your rebuild or replacement value. Use the King Price inventory form to help value your contents correctly.

  4. Review and confirm

    Check the premium, review the policy terms, and confirm your cover. Your policy is active immediately on payment.

Original research

King Price internal fire claims analysis

Power surges caused only 8.2% of fire claims between October 2019 and March 2023. Home heating was identified as a leading cause, making it the primary preventable fire risk in South African homes during winter.

Method: Analysis of fire-related insurance claims submitted to King Price Insurance over a 41-month period.n = All King Price fire claims, October 2019 to March 2023King Price Insurance

The bottom line

Winter in South Africa doesn’t have to mean fire risk. Seal your home, inspect your heating equipment, manage your power carefully, install generators correctly, and make sure your insurance cover reflects the true value of your home and everything in it. A few sensible steps now could save you from a very cold and very expensive winter.

Ready to make sure your home is covered? Get a commitment-free quote from King Price, or WhatsApp us on 0860 50 50 50. The king’s got your castle covered.

Frequently asked questions

Is home heating really a bigger fire risk than loadshedding power surges?

Yes. King Price’s internal claims data shows that power surges caused only 8.2% of fire claims between October 2019 and March 2023. Home heating, including gas heaters, paraffin heaters, and open fires, is consistently identified as a leading cause of house fires in South Africa during winter.

Can I run my generator in the garage if I leave the door open?

No. Running a generator in a garage, even with the door open, is dangerous and potentially fatal. Carbon monoxide is colourless and odourless and builds up quickly in enclosed or semi-enclosed spaces. Always run generators outdoors, well away from windows and doors.

What is back-feeding and why is it dangerous?

Back-feeding is when you plug a generator into a wall socket using an extension cord instead of having it professionally wired into your home’s distribution board. It is illegal in South Africa and can send electricity back into the municipal grid, electrocuting utility workers. It also bypasses safety mechanisms and can cause fires or damage appliances.

What is the difference between buildings insurance and home contents insurance?

Buildings insurance covers the physical structure of your home: walls, roof, floors, fixed fittings, and built-in cupboards. Home contents insurance covers everything inside your home that isn’t fixed, including furniture, appliances, clothing, and electronics. You can take out both covers with King Price for full protection.

Why should I insure my home contents for replacement value and not purchase price?

Prices rise over time, so the cost of replacing your belongings today is almost certainly higher than what you originally paid for them. If you insure for the original purchase price, you may be under-insured and have to cover the shortfall yourself when you claim. Always insure for the current cost to replace each item with a new equivalent.

Does King Price home insurance cover fire damage caused by a heater?

King Price home insurance covers fire damage subject to the terms and conditions of your policy. To confirm exactly what is and isn’t covered under your specific policy, review your policy schedule or contact King Price directly on 0860 50 50 50.

Do I need a certificate of compliance for my generator or solar installation?

Yes. A certificate of compliance is a legal requirement after any new electrical installation in South Africa, including generators, inverters, and solar systems. It confirms the installation meets safety standards under the Occupational Health and Safety Act. Always insist on this certificate from the electrician who does the work.

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    The king

    The king is the official storyteller of the King Price kingdom, sharing smart tips, expert insights, and practical advice about car insurance. From explaining tricky insurance terms to helping South Africans save on their premiums, his mission is to make insurance easy to understand and even easier to use. With support from a royal council of actuaries, analysts, and insurance specialists, every article is written to help drivers stay informed and protected on the road.

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