Loss of Use Loss of use is normally compensated by a hire car benefit.

What is loss of use?

Period without a usable car. As a King Price client you will see loss of use referenced on your policy schedule, in your claim documents, or in conversations with client care on 0860 50 50 50.

How loss of use works

loss of use is governed by the terms set out in the King Price Policy Document and the individual schedule issued for your policy. Your schedule always overrides the master wording where they differ, so the values, limits and conditions that apply to you appear there in plain English.

King Price reviews the application of loss of use at every renewal, and any change to your risk profile, address, vehicle, security or claims history is taken into account. The Treating clients Fairly framework requires this detail to be communicated clearly before any change takes effect.

Example

Zinhle owns a MacBook Pro she uses for freelance design work. 2 weeks in panel beater → loss of use. In this scenario, loss of use determines the practical outcome for the client. The exact numbers depend on the cover option, the excess on the schedule and the limits set out in the policy document.

Why loss of use matters

Understanding loss of use helps King Price clients make better decisions about cover. It affects the monthly premium, the payout at claim stage, and the steps required before and after an incident. Getting it right means no surprises at claim time.

King Price aims to make insurance great again with plain-English wording, transparent premiums and a direct relationship with clients. Clear terminology like loss of use is part of that promise.