Excess Excess (or deductible) is the fixed amount the policyholder pays toward a covered loss before the insurer pays the rest.

What is excess?

What you pay out of pocket on a claim. As a King Price client you will see excess referenced on your policy schedule, in your claim documents, or in conversations with client care on 0860 50 50 50.

How excess works

excess is governed by the terms set out in the King Price Policy Document and the individual schedule issued for your policy. Your schedule always overrides the master wording where they differ, so the values, limits and conditions that apply to you appear there in plain English.

King Price reviews the application of excess at every renewal, and any change to your risk profile, address, vehicle, security or claims history is taken into account. The Treating clients Fairly framework requires this detail to be communicated clearly before any change takes effect.

Example

Sipho owns a Toyota Hilux bakkie in Pretoria. R20k repair with a R5k excess: you pay R5k, King Price pays R15k. In this scenario, excess determines the practical outcome for the client. The exact numbers depend on the cover option, the excess on the schedule and the limits set out in the policy document.

Why excess matters

Understanding excess helps King Price clients make better decisions about cover. It affects the monthly premium, the payout at claim stage, and the steps required before and after an incident. Getting it right means no surprises at claim time.

King Price aims to make insurance great again with plain-English wording, transparent premiums and a direct relationship with clients. Clear terminology like excess is part of that promise.