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Weathering the storm: Your essential insurance guide after a natural disaster

Natural disasters like floods and tornadoes can turn your life upside down in an instant. It’s easy to feel overwhelmed during the chaos, but knowing what to do next is crucial. As 1 of South Africa’s go-to insurers, King Price is here to guide you every step of the way. Follow these essential steps to secure your safety, recover your losses, and make the most of your insurance.

1. Prioritise your safety

The first thing to do is ensure your safety and that of your loved ones. Move to higher ground in the event of flooding or seek shelter during a tornado. Contact King Price’s emergency assist for immediate help, including evacuation services and temporary accommodation.

2. Assess the damage (when safe)

Once the danger has passed and it’s safe to return, assess the damage to your property and belongings. Document everything by taking clear photos and videos. These will be essential when submitting your insurance claim.

3. Secure your home

Prevent further damage by taking temporary measures. For example, cover broken windows with plastic sheeting or board up exposed areas. Keep all receipts for any emergency repairs, as you might be able to claim for these repairs under your policy.

4. Report the incident to King Price

Contact King Price as soon as possible to report the incident. Our claims team is there to guide you through the process. Be ready with the following:

  • Your policy number.
  • A detailed description of the damage.
  • Photos and videos of the affected areas.

5. Take advantage of King Price’s emergency assist

This is where the king truly shines. With emergency assist, you get:

  • 24/7 roadside assist for cars.
  • Emergency home services for urgent repairs.
  • Access to professional advice to ease your recovery.

6. Understand what your insurance covers

Review your policy to understand what’s covered. King Price provides comprehensive insurance for damage caused by natural disasters. This includes structural repairs, replacements, and, in some cases, temporary relocation expenses.

7. Communicate clearly with your insurer

Provide all necessary documents and info promptly. Your claims manager will walk you through the next steps, ensuring a smooth and fair claims process.

8. Beware of scams

Unfortunately, natural disasters often attract fraudsters offering quick-fix repairs. Stick to reputable service providers recommended by King Price.

9. Prepare for the future

Consider updating your policy to include any new risks you might face. King Price’s decreasing premiums ensure you get excellent cover while saving money every month.

10. Take care of your emotional well-being

Recovering after a disaster is as much about mental health as physical repairs. To navigate this challenging time, lean on friends, family, or professional counselling services.

By following these steps and with the help of King Price’s emergency assist, you can navigate the aftermath of a natural disaster with confidence. Rest assured, the king is here to help you rebuild your life, 1 step at a time. Not covered by the king yet? Get commitment-free quote today from King Price by simply clicking here or chat to us on WhatsApp 0860 50 50 50.

Psst… This blog provides general info only and doesn’t count as financial or product advice from King Price or our legal and compliance experts. Remember, all our premiums are risk-profile-dependent, and T’s and C’s apply. Our most up-to-date KPPD (policy wording) can always be found here. 

Our website T’s and C’s can be found here. 

King Price Insurance Company Ltd is a licensed non-life insurer and registered financial services provider. (Reg no. 2009/012496/06 | FSP no. 43862)