Key takeaways
- Emergency assist is included at no extra cost for all comprehensively insured King Price clients
- One call to 0860 50 50 50 (press 9) connects you to four types of emergency help
- Roadside assistance covers flat tyres, breakdowns, and more
- Accident assistance arranges towing and passenger transport after a collision
- Home assistance connects you to plumbers, electricians, and locksmiths
There’s a saying about wishing that goes something along the lines of:
“If wishes were fishes… and fishes could fly… we’d all stay at home and eat apple pie…”
Or something like that.
If we could, we’d wish away every accident and every bad situation that could ever happen to you. But unfortunately the king doesn’t have magical powers (just an epic beard and a fancy crown), and no one can protect you from every unfortunate event on the roads out there.
But we can do the next best thing: make sure that if something does happen, you can call one number, any time of the day or night, and get one of the king’s knights to come to your rescue.
What is King Price emergency assist?
All comprehensively insured King Price clients, or as we prefer to think of them, family members, get access to the king’s emergency assist: a 24/7 helpline that connects you to real help, fast. No hold music. No being bounced between departments. Just one number and one mission: getting you sorted.
What does emergency assist cover?
One call unlocks four types of emergency assistance:
Roadside assistance
Flat tyre at midnight? Battery dead on a Monday morning? Locked your keys inside the car (we’ve all been there)? Roadside assistance sends help to wherever you are, so you’re never stranded for long.
Accident assistance
After a collision, the last thing you want to worry about is arranging a tow truck. Accident assistance handles the towing of your vehicle and, where needed, arranges transport for your passengers so everyone gets home safely.
Important: always call 0860 50 50 50 before your vehicle is towed. If you arrange a tow truck independently without notifying King Price first, you may be liable for the cost.
Medical assistance
If you or any of your passengers need medical attention after an accident, medical assistance coordinates the help you need, because your health always comes before the paperwork.
Home assistance
Burst pipe at 2am? Power outage you can’t explain? Locked out of your house? Home assistance connects you to qualified plumbers, electricians, and locksmiths, so a home emergency doesn’t have to become a home disaster.
| Type of assistance | What it covers | Who it helps |
|---|---|---|
| Roadside assistance | Flat tyres, breakdowns, lockouts | Driver |
| Accident assistance | Towing, passenger transport | Driver and passengers |
| Medical assistance | Medical attention after an accident | Driver and passengers |
| Home assistance | Plumbers, electricians, locksmiths | You and your household |
How to use King Price emergency assist
How to use King Price emergency assist
- Supplies:
- Your King Price policy number
- Your location details
- Tools:
- Your phone
Call 0860 50 50 50
Save this number to your phone right now. It's the only number you need for any King Price emergency, roadside, accident, medical, or home.
Press 9 for emergencies
Follow the voice prompts and press 9 to be connected to the emergency assist team immediately.
Describe your situation
Tell the team what's happened and where you are. They'll dispatch the right help straight away.
Wait safely
Move to a safe location away from traffic while you wait. The team will keep you updated on estimated arrival times.
Who qualifies for emergency assist?
Emergency assist is included as standard for all King Price clients on comprehensive car insurance cover. It’s not an optional extra you have to remember to add, it’s built in, because we believe that real cover means being there when it actually matters.
If you’re on third party, fire and theft, or third party only cover, you can add emergency assist as an extra. Chat to us at 0860 50 50 50 or visit kingprice.co.za to find out more.
- Emergency assist
- A 24/7 helpline included with King Price comprehensive car insurance that connects clients to roadside assistance, accident assistance, medical assistance, and home assistance through a single call to 0860 50 50 50 (press 9).
Frequently asked questions
Call 0860 50 50 50 and press 9 for emergencies. Save this number to your phone now, you don't want to be searching for it at the side of a dark road.
Yes. Emergency assist operates 24 hours a day, 7 days a week, 365 days a year. Emergencies don't keep office hours, and neither do we.
Yes. Accident assistance includes transport for your passengers where needed, and medical assistance covers anyone in the vehicle who requires medical attention after an accident.
Home assistance is included with King Price comprehensive car insurance, so yes, you can call for a plumber, electrician, or locksmith even if your home isn't separately insured with us. T's and C's apply.
Always call King Price on 0860 50 50 50 before your vehicle is towed. If you arrange towing independently without notifying us first, you may be held liable for the cost. When in doubt, call us first.
Roadside assistance is one component of emergency assist. Emergency assist is the broader 24/7 service that includes roadside, accident, medical, and home assistance, all through a single call.
All comprehensively insured King Price clients receive 24/7 emergency assist covering roadside, accident, medical, and home assistance.
Last reviewed:
King Price Insurance Company Ltd and King Price Life Insurance Ltd are part of the King Price Group of companies. King Price Insurance Company Ltd is a licensed short-term insurer and registered financial services provider. (Reg no. 2009/012496/06 | FSP no. 43862) Office Hours: Monday – Friday | 08:00 – 18:00. T’s & C’s apply. Premiums are risk profile-dependent, paid monthly and reviewed annually.
