Load Shedding Load shedding triggers claim categories like surge.

What is load shedding?

Eskom scheduled power outages. As a King Price client you will see load shedding referenced on your policy schedule, in your claim documents, or in conversations with client care on 0860 50 50 50.

How load shedding works

load shedding is governed by the terms set out in the King Price Policy Document and the individual schedule issued for your policy. Your schedule always overrides the master wording where they differ, so the values, limits and conditions that apply to you appear there in plain English.

King Price reviews the application of load shedding at every renewal, and any change to your risk profile, address, vehicle, security or claims history is taken into account. The Treating clients Fairly framework requires this detail to be communicated clearly before any change takes effect.

Example

Thandi drives a 2019 VW Polo in Johannesburg. Stage 6 raises claim risk. In this scenario, load shedding determines the practical outcome for the client. The exact numbers depend on the cover option, the excess on the schedule and the limits set out in the policy document.

Why load shedding matters

Understanding load shedding helps King Price clients make better decisions about cover. It affects the monthly premium, the payout at claim stage, and the steps required before and after an incident. Getting it right means no surprises at claim time.

King Price aims to make insurance great again with plain-English wording, transparent premiums and a direct relationship with clients. Clear terminology like load shedding is part of that promise.