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Bidding adieu to your old insurance, King Price style

Insurance is like a trusty umbrella on a rainy day: always there, even when you don’t need it. But if your umbrella is costing you more than it’s protecting you, it’s time to swap it for a better one. Switching insurance to King Price is simpler than most people think, and this guide walks you through every step so your cover never skips a beat.

Key takeaways

  • Get your King Price quote before you call your old insurer, so you have a start date ready.
  • Set your cancellation date the day before your new King Price policy begins to avoid any gap in cover.
  • You are under no obligation to tell your old insurer what you're paying with King Price.
  • King Price premiums decrease as your car depreciates, which is unusual in the South African market.
  • The whole process can be done in under 30 minutes if you have your policy number handy.

Why switching insurance providers is worth the 30-minute effort

Most South Africans stick with the same insurer for years, not because they’re happy, but because switching feels complicated. It isn’t. The process is straightforward, and the potential savings are real. King Price is one of the few South African insurers whose car insurance premiums decrease every month as your car loses value. That alone is reason enough to make the call.

Lapse in cover
A period where you have no active insurance policy. Even a single day without cover means you’re personally liable for any damage, theft, or accident during that time.

The golden rule when switching: never cancel your old policy before your new one is active. Follow the steps below and you’ll avoid any lapse in cover entirely.

Step 1: Get your King Price quote first

Before you pick up the phone to your current insurer, sort out your King Price quote. This gives you a confirmed start date for your new policy, which you’ll need when you call your old insurer to set the cancellation date.

How to get a King Price insurance quote

Get a car insurance quote from King Price in under three minutes.

Time: 3 min
Tools:
Your ID number
Your car's registration number or VIN
Your current insurer's policy number (optional but useful)
  1. Visit the King Price quote tool

    Go to https://insurance.kingprice.co.za and select the product you want to insure, whether that's your car, home, or something else.

  2. Enter your details

    Fill in the relevant information about your car or asset, including make, model, year, and how you use it.

  3. Choose your cover level

    Pick the cover option that suits your needs and budget. King Price offers comprehensive cover as well as third party, fire and theft.

  4. Confirm your start date

    Choose a start date for your new policy. This is the date you'll use when cancelling your old policy.

  5. Review and confirm

    Check the premium, read the policy wording, and confirm your cover. You'll receive your policy documents by email.

Step 2: Dig out your current policy details

Before you call your current insurer, have the following ready:

  • Your ID number or policy number
  • The name of your insurer and the product you’re cancelling
  • Your preferred cancellation date (the day before your King Price policy starts)
  • A pen and something to write on, because they may give you a cancellation reference number

Step 3: Call your current insurer and break the news

Ring-a-ding-ding. Get those fingers working and dial your current insurer. When they answer, be clear and direct: you’d like to cancel your policy. You don’t need to explain yourself at length. A simple “I’d like to cancel my policy, effective [date]” is all it takes.

Some insurers will transfer you to a retention team whose job it is to keep you. That’s fine. Be polite, be firm, and keep your cancellation date in mind.

Step 4: Handle the questions with confidence

Like a nosy neighbour, your old insurer will probably ask why you’re leaving. Common questions include:

  • “Is there anything we can do to keep you?”
  • “Did another insurer offer you a lower rate?”
  • “What premium were you quoted?”

You are under absolutely no obligation to share your new premium. A polite “I’ve found a better fit for my needs” is a complete answer. If they offer a counter-deal, weigh it up honestly against what King Price is offering, including the benefits, not just the monthly number.

Clients often don't realise they have the right to cancel their insurance policy at any time. Giving reasonable notice, usually one calendar month, is standard practice, but you're never locked in indefinitely. Shopping around regularly is one of the smartest financial habits a South African consumer can build.
Insurance Consumer Advice, General industry guidance at South African Insurance Industry

Step 5: Drop the King Price card

When they ask what’s lured you away, you can reveal your ace: King Price has made you an offer you couldn’t refuse. Cue the gasps. Beyond a competitive premium, King Price offers something genuinely unusual in the South African market: a car insurance premium that decreases every month as your car depreciates in value.

King Price offers car insurance premiums that decrease monthly as the insured vehicle depreciates in value, reflecting the car's actual replacement cost over time.
King Price Insurance, King Price Insurance

Step 6: Confirm your cancellation date

Like a seasoned chess player, announce your next move: the cancellation date. Make it the day before your King Price policy begins. This ensures your protection never skips a beat. If your King Price policy starts on the 1st of the month, your old policy should end on the last day of the previous month.

Ask for a cancellation reference number and note it down. Some insurers send a confirmation email or SMS. Keep that confirmation until you’ve confirmed your first King Price debit has gone off without a problem.

Step 7: Check for any outstanding claims or obligations

Before you hang up, confirm there are no open claims, outstanding premiums, or obligations that could complicate the cancellation. If you have a claim in progress with your old insurer, that claim stays with them even after you cancel. Your new King Price policy covers events that happen after your start date.

Open claim
A claim that has been submitted to your insurer but has not yet been settled or closed. An open claim does not prevent you from cancelling your policy, but it will be processed by the insurer you were with when the incident occurred.

Step 8: Enjoy the royal send-off

End the call with a victorious smile. You’ve played your hand brilliantly. You were polite, firm, and prepared. Now you’re ready to join the King Price kingdom.

Step 9: Confirm your King Price policy is active

Log into your King Price account or check your email for your policy documents. Confirm the start date, the cover details, and the first debit order date. If anything looks off, call King Price before your old policy ends.

Step 10: Tell someone you trust

Let your partner, family member, or anyone who might need to make a claim on your behalf know that your insurance has changed. Give them the new insurer name and the King Price claims number. It takes two minutes and could save a lot of stress in a crisis.

How King Price compares to a typical insurer

FeatureTypical insurerKing Price
Monthly premiumFixed or increases annuallyDecreases monthly as your car depreciates
R1 insurance optionNot availableAvailable when your car reaches a certain age
Claims processVaries by providerHandled directly, no broker middleman
Online quoteAvailable with mostAvailable at ssp.kingprice.co.za
Cover typesComprehensive, TPFT, TPComprehensive, TPFT, TP
King Price vs a typical South African insurer
King Price offers an R1 insurance option for older vehicles, a product not commonly available from mainstream South African insurers.
King Price Blog, How to get R1 insurance, King Price Insurance

What South African drivers say about switching insurers

Original research

Reasons South African consumers switch insurance providers

Premium increases are the single biggest driver of insurance switching behaviour in South Africa, with the majority of switchers citing a recent premium hike as the trigger for shopping around.

Method: Annual survey of South African short-term insurance policyholders across all income brackets.n = 2 000+ respondentsKPMG South Africa
Premium increases are the primary reason South African short-term insurance clients switch providers, according to annual industry survey data.
KPMG South African Insurance Industry Survey 2024, KPMG South Africa

If your insurer has hiked your premium recently without a clear reason, you’re in good company. Thousands of South Africans switch every year, and most of them wish they’d done it sooner.

The bottom line

Switching insurance doesn’t have to feel like a royal decree. It’s a 30-minute phone call and a few minutes online. Get your King Price quote first, set your cancellation date for the day before your new policy starts, and you’re done. No gap in cover. No drama. Just better insurance at a fairer price.

Ready to make the switch? Get a King Price quote and find out how much you could save. The kingdom awaits.

Frequently asked questions

How much notice do I need to give my current insurer when cancelling?

Most South African insurers require one calendar month’s notice to cancel a policy. Check your policy document or call your insurer to confirm the exact notice period. Some insurers allow immediate cancellation, especially if you’ve just renewed.

Will I get a refund if I cancel my policy mid-month?

It depends on your insurer’s terms. Many South African insurers will refund a pro-rata portion of your premium if you cancel before the end of a billing period. Ask your insurer directly when you call to cancel.

Do I have to tell my old insurer what I’m paying with King Price?

No. You are under no obligation to share your new premium with your old insurer. A simple statement that you’ve found a better fit for your needs is a complete and sufficient answer.

What happens to an open claim if I switch insurers?

Any claim that was submitted before your cancellation date stays with your old insurer and will be processed under your old policy. Your new King Price policy only covers incidents that occur on or after your new start date.

How does King Price’s decreasing premium work?

King Price calculates your car insurance premium based on your car’s current market value. As your car depreciates each month, your premium decreases accordingly. This means you’re never paying to insure a car for more than it’s worth.

Can I switch to King Price if I have a financed car?

Yes. If your car is financed, your bank or finance house will require comprehensive insurance as a condition of the loan. King Price offers comprehensive cover that meets this requirement. Let King Price know your car is financed when you get your quote.

What is R1 insurance and do I qualify?

R1 insurance is a King Price product for older vehicles where the car’s value has depreciated significantly. Instead of paying a standard monthly premium, qualifying clients pay just R1 per month. Eligibility depends on your car’s age and value. Visit the King Price blog for full details on how to qualify.

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    Picture of The king

    The king

    The king is the official storyteller of the King Price kingdom, sharing smart tips, expert insights, and practical advice about car insurance. From explaining tricky insurance terms to helping South Africans save on their premiums, his mission is to make insurance easy to understand and even easier to use. With support from a royal council of actuaries, analysts, and insurance specialists, every article is written to help drivers stay informed and protected on the road.

    Psst… This blog provides general info only and doesn’t count as financial or product advice from King Price or our legal and compliance experts. Remember, all our premiums are risk-profile-dependent, and T’s and C’s apply. Our most up-to-date KPPD (policy wording) can always be found here. 

    Our website T’s and C’s can be found here. 

    King Price Insurance Company Ltd is a licensed non-life insurer and registered financial services provider. (Reg no. 2009/012496/06 | FSP no. 43862)