What is the Ombudsman?
Disputes with your insurer do not have to end in a dead end. South Africa’s Ombudsman for Short-Term Insurance exists to protect policyholders when claims are rejected unfairly, responses stall, or settlement offers fall short. The service is completely free, requires no legal representation, and accepts complaints in all 11 official languages. Understanding how the process works, and when to
The king
27 June 2014